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Terms & Conditions

NEW! Cougar PR

Terms and Conditions

The following terms and conditions govern the sale by the OPTIMUM Computer Systems, Inc. entity named on the invoice/packing slip ("OPTIMUM") that will be provided to the Customer on orders for computer systems and/or related products sold in Puerto Rico. By accepting delivery of the computer systems and/or other products described on that invoice/packing slip, Customer agrees to be bound by and accepts these terms and conditions. THESE TERMS AND CONDITIONS APPLY (i) UNLESS THE CUSTOMER HAS SIGNED A SEPARATE FORMAL PURCHASE AGREEMENT WITH OPTIMUM, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN OR (ii) UNLESS OTHER OPTIMUM STANDARD TERMS APPLY TO THE TRANSACTION. These terms and conditions are subject to change without prior written notice at any time, in OPTIMUM's sole discretion.

Shipping charges
Prices shown do not include shipping, handling and installation charges, if applicable. OPTIMUM will collect from, and Customer is responsible to pay.

Payment Terms, Orders, Quotes, Interest
OPTIMUM accepts VISA, MasterCard and American Express. Terms of payment are within Optimum's sole discretion, and, unless otherwise agreed to by OPTIMUM, payment must be received by OPTIMUM prior to Optimum's acceptance of an order. Orders are not binding upon OPTIMUM until accepted by OPTIMUM. Any quotations given by OPTIMUM will be valid for the period stated in the quotation.

Delivery Terms
We ship promptly based on product availability. Please call 787-889-0532 for availability. You must provide a delivery address, as we cannot ship to a P.O. Box. some rural locations may require additional delivery time and additional charges. Title passes upon shipment and risk of loss passes upon delivery by our carriers. All shipments within Puerto Rico are insured at no additional changes. OPTIMUM is not responsible for shipping or other delays caused by events beyond our control. Products offered by OPTIMUM are shipped as a domestic sale to the purchaser.

Returns and Refunds
Opened software may not be returned. Defective products may be returned within thirty (30) days of your invoice date for repair or replacement, but not for refund. All items must be in "as new" condition, in original packaging, and with all warranty cards, manuals, and accessories. Any discrepancies could result in a delay or partial forfeiture of your refund. A restocking fee will be charged on all returned items and returned printers with installed toner or inkjet cartridges, all equipments need to be in original boxes or packaging. Refunds on purchases made with a credit card will only be credited to the same card. Items returned without prior approval and an RMA number will be refused.

Product Availability
Limited stock available. Offers are valid while supplies last. Prices may fluctuate; call for current pricing. Products may not be available for immediate delivery. Accessories shown with carrying cases are not included.

Warranties
THE LIMITED WARRANTIES APPLICABLE TO OPTIMUM-BRANDED PRODUCTS ARE INCLUDED IN THE DOCUMENTATION ALONG WITH THE PRODUCTS. OPTIMUM MAKES NO EXPRESS WARRANTIES EXCEPT THOSE STATED IN THIS SECTION AND IN OPTIMUM'S APPLICABLE WARRANTY STATEMENT IN EFFECT ON THE DATE OF YOUR INVOICE. ANY SUCH WARRANTIES WILL BE EFFECTIVE, AND OPTIMUM WILL BE OBLIGATED TO HONOR ANY SUCH WARRANTIES, ONLY UPON OPTIMUM'S RECEIPT OF PAYMENT IN FULL FOR THE ITEM TO BE WARRANTED. OPTIMUM DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. OPTIMUM'S RESPONSIBILITY FOR WARRANTY CLAIMS IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN OPTIMUM'S APPLICABLE WARRANTY STATEMENT IN EFFECT ON THE DATE OF THE YOUR INVOICE. OPTIMUM RESERVES THE RIGHT TO MODIFY ITS WARRANTY AT ANY TIME, IN ITS SOLE DISCRETION. ALL SOFTWARE IS PROVIDED SUBJECT TO THE LICENSE AGREEMENT THAT IS PART OF THE PACKAGE. CUSTOMER AGREES TO BE BOUND BY THE LICENSE AGREEMENT ONCE THE PACKAGE IS OPENED OR ITS SEAL IS BROKEN. OPTIMUM DOES NOT WARRANTY ANY SOFTWARE UNDER THIS AGREEMENT. WARRANTIES, IF ANY, FOR THE SOFTWARE ARE CONTAINED IN THE LICENSE AGREEMENT THAT GOVERNS ITS PURCHASE AND USE. ALL OTHER PRODUCTS ARE COVERED BY THE ORIGINAL MANUFACTURER'S LIMITED WARRANTY. WARRANTIES, IF ANY, DO NOT COVER DAMAGE FROM EVERY DAY WEAR AND TEAR, ABUSE OR FROM TRANSPORTATION BY A COMMON CARRIER.

Service and Support
Questions about a purchase from OPTIMUM should be directed to 1-787-889-0532 during the first 30 days. Specialists are available Monday through Friday, 8a.m. to 5 p.m. Every OPTIMUM branded product you purchase from us comes with the protection of our Limited Warranty. For products purchased from us that are not OPTIMUM branded, technical support is provided by the original manufacturer, not by OPTIMUM, and service offerings may vary from product to product.

Limitation of Liability
OPTIMUM DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOSS OR CORRUPTED DATA OR SOFTWARE. OPTIMUM WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN.

 

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